Πολιτική αποστολής
We use DHL service to ship your orders worldwide.
All orders are sent the same day from our studio and they are tracked.
DHL International GmbH is an international courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post.
For more information you can have a look at https://www.dhl.com/gr-en/home/about-us.html
If you are a customer outside the EU and you wish to know the extra customs that may occur feel free to write us at itsashirt.athens@gmail.com . Thank you : )
Goods will be delivered to the delivery address specified in the order. We only deliver to residential and business addresses, hence, not to PO boxes. Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used. The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a family member, friend or receptionist) may sign for the receipt with binding effect on you.
DHL will leave a receipt, which informs you about the details of the next delivery attempt and the possibility of a self-pickup. The carrier will usually keep the goods up to 7 days before returning them to us as undelivered. Please note that our carrier can also deliver the goods to your neighbour, if you have given your consent to this and if the circumstances allow it. Please note that the risk of loss or of damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to inform us.
DHL will leave a receipt, which informs you about the details of the next delivery attempt and the possibility of a self-pickup. The carrier will usually keep the goods up to 7 days before returning them to us as undelivered. Please note that our carrier can also deliver the goods to your neighbour, if you have given your consent to this and if the circumstances allow it. Please note that the risk of loss or of damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to inform us.